Saturday, February 1, 2014

Communication Assessments

This week's assignment turned out to be quite interesting. I started out asking my husband and my director to each take the assessment. Surprisingly they both answered very similar to one another and very close to what I had answered. Does that mean they both see me as I see myself? So, I took it a step further and asked a couple of co-workers who don't know me quite as well and they each answered fairly different than the three of us had answered.

When I took the assessments I rated myself as Elevated in the Communication Anxiety Inventory. I know that I do not like to speak in public, however, in order to teach at the community college and to give presentations at conferences I MUST improve in this area and I am really working on it. I presented with my director for the first time last weekend at the Texas Licensed Child Care Association Conference and made it through somehow. I know I was a nervous wreck the entire time and don't even remember much about it. But, we did receive very positive reviews so that is a plus. My director is trying to get me to give the presentation again in March at the state conference in Houston, but I am very hesitant. My husband rated me as Moderate in this category and my director rated me as elevated....he knows how nervous I was three days before at the conference. The other co-workers each rated me at low in this category which is very interesting to me, because even at work with my colleagues I do not jump up and speak in front of the group much.

On the verbal aggressiveness scale everybody rated me at moderate, which states that I maintain a good balance between respect  and consideration for others' viewpoints, and the ability to argue fairly by attacking the facts of a position rather than the person holding the position. I believe this is a fair assessment of how I try to communicate when I am in disagreement. I know I am far from perfect here, but I definitely would not want to be attacked myself and therefore, I follow the Golden Rule (or Platinum Rule) and treat others the way I think they would want to be treated (as well as how I would want to be treated).

Again, on the Listening Styles Profile everybody rated me in Group 1, which states that my listening style is People-oriented. I definitely agree that I am empathetic and concerned with the emotions of others (sometimes to a fault-as my director pointed out). When I first began my journey in the early childhood field I was incredibly trusting and got taken advantage of on a daily basis....I now have five years behind me and have become much less trusting and tend to questions others' motives. I really don't like the feeling that I cannot trust people, but when you get burned over and over again by others you tend to toughen up a bit.

One of the insight I had was self-actualization-the feelings and thoughts you get when you know that you have negotiated a communication situation as well as you possibly could. After my presentation at the TLCCA and then my interactions at the Chamber of Commerce Banquet I felt a sense of accomplishment. Though I was incredibly nervous throughout the presentation I managed to get through it and that is extremely huge for me. I feel much better about it now, a week later, and my self-esteem has risen a notch. Am I ready to run out and give another presentation tomorrow? Probably not, but by pushing myself outside my comfort zone and receiving positive feedback I am inching my way toward feeling more competent in my ability to communicate effectively.

2 comments:

Unknown said...

Crystal,
Congratulations on your presentation! Although you may not have thought so at the time, from the positive feedback you received, it sounds like you were very effective in your presentation. With this experience behind you, you can adjust your self-concept and begin viewing yourself as an effective presenter. Do you think that by accepting more opportunities to present will help you overcome your anxiety and see yourself differently as a communicator?
As far as being empathetic towards others and being taken advantage of, I can relate to that feeling. Experience has taught me that while being empathetic I should also practice caution.

Unknown said...

HI Crystal,
I really enjoyed reading your post. It is such a good feeling when you feel that you have accomplished something. Seems like your presentation was very good and you got though it. I think that's how you should feel like you can go out and give more presentations. Thanks for sharing!!